Restricted Countries
Players from the UK, the USA, Israel, France, Spain, Israel, France, the Netherlands, Yémen, Curacao, Lithuania, Dutch West Indies, Jersey, Gibraltar, Greece, Belgium, Angola, Czech, Albania, Iraq, Jamaica, Uganda, Nicaragua, Pakistan, Iran, Panama, Sudan, South Sudan, Lebanon, Zimbabwe, Mauritius, Central African Republic, Côte d’Ivoire, Liberia, Syria, Cayman Islands, Somalia, Republic of the Congo, Myanmar, Ethiopia, Burkina Faso, the Democratic Republic of the Congo, Eritrea, Haiti, North Korea, Sierra Leone, Libya, Mali, Barbados, and Rwanda are not allowed to use our services.
Available Games
Some software vendors restrict their games to specific territories. For example, Canadian gamblers can’t access NYX games. NetEnt games are not available in the following countries: Algeria, Afghanistan, Angola, Albania, Belgium, Bahamas, Bulgaria, Botswana, Cambodia, Czech Republic, Denmark, Estonia, Ecuador, Ghana, Guyana, Ethiopia, Hong Kong, France, Iran, Iraq, Italy, Israel, Indonesia, Lithuania, Latvia, Laos, Kuwait, Myanmar, Mexico, Namibia, North Korea, Nicaragua, Portugal, Panama, Pakistan, Papua New Guinea, Romania, Philippines, Spain, Serbia, South Korea, Sri Lanka, Singapore, Syria, Sudan, Taiwan, Trinidad and Tobago, Tunisia, the USA, the UK, Uganda, Yemen, and Zimbabwe.
Supported Currencies
We accept deposits in various currencies: Australian/ American/ Canadian/ New Zealand dollar, Russian ruble, Indian rupee, Polish zloty, Norwegian krone, Japanese yen, and Bitcoin Cash.
Creating and Using an Account
You can use our services only if you're 18 or older; otherwise, you'll be banned from gambling at Ricky Casino.
To sign up for an account at Ricky Casino, you must provide up-to-date information: your full name, email, age, and country of residence. We’ll also request a copy of any document (ID, passport, or driver’s license) to verify your identity. To complete registration, you must check your email inbox and follow the link in the confirmation letter.
To log into your account, you must create a username and password. Don’t tell anyone your login and password. We are not responsible for any abuse or misuse of your credentials, intentional or accidental. We ask you not to confirm your password with a third party. By disclosing this information, you may be deceived.
Account Issues
A player can have only one account that they can access through a desktop or mobile phone. Creating several accounts at Ricky Casino can be seen as fraudulent activity, and you can be banned from Ricky Casino.
If you encounter any issues concerning your account, you can always contact customer support via live chat or email ([email protected]).
If you forget your password, you can reset it by clicking the ‘Forgot your password’ link on the casino homepage. You can also reach out to the customer support team available round the clock.
Deposits
To be able to play games for real money and place bets, you have to fund your account. You can deposit at any time online using the following deposit methods: Visa, MasterCard, Skrill, Neteller, and Bitcoin. The minimum deposit varies depending on the method chosen but generally ranges between 10 and 20 dollars (or other currencies).
If you have any questions regarding the depositing process, please contact the support team.
Withdrawals
We accept multiple withdrawal methods: Visa, MasterCard, Skrill, Neteller, Bitcoin, and bank transfer. The minimum withdrawal at Ricky Casino is $20 unless otherwise stated.
The maximum withdrawal amount is $7500 per week and $15000 per month.
To cash out your funds, you must provide the following documents:
- Identity document photos;
- Your photo with an identity document (ID, passport, driver’s license).
We may also ask you to send a photo of a card used (showing the first six and last four digits of the card you use and the expiry date, without the CVV on the back). If we suspect the card belongs to a third party, we’ll ask you to confirm the cardholder.
Anti-Scam Policy
To protect ourselves from fraudulent activities and bots, we implement an anti-scam policy. These are:
- The use of encryption protocols to secure data transmitted between players and Ricky Casino.
- The verification of players' identity (by requesting a copy of ID, passport, or driver’s license).
- Monitoring players’ activities to detect suspicious behaviour.
- Limitations on players' deposits and withdrawals.
- Restrictions on specific payment options to prevent money laundering and other illegal activities.
If we suspect any fraudulent activities, such as collusion between players, creating multiple casino accounts, or using someone else’s identity, we have the right to ban such players from gambling at Ricky Casino or even withhold the money won.
Refunds
If a player at Ricky Casino requests a refund, we reserve the right to charge extra fees for processing the transaction. To process a refund request, we may ask you to provide additional documents. The refund request is reviewed within 7 working days.
It is prohibited to share sensitive data and transaction details with third parties. We can reject refund requests if fraudulent activity is suspected.
Complaints
If you have any issues while gambling at Ricky Casino, you can contact the customer support team available via live chat and email ([email protected]). The customer support team works 24/7 responding to your queries within a few minutes. However, the response time may reach up to 48 hours if more detailed consideration is required.
Disclaimer
By using Ricky Casino's services, you agree to its Terms and Conditions, Privacy Policy, and Cookies Policy.
Before gambling for real money, read the terms and conditions thoroughly. Ensure you accept the bonus terms, wagering requirements, and additional fees.
We reserve the right to change the terms and conditions without notice. Check them periodically.
We are not responsible for problems with your Internet connection and hardware or software errors that affect your gaming experience. We also can’t guarantee the casino website will operate uninterrupted permanently.
Ricky Casino is for entertainment only. Gambling should not be your income source. We encourage players to gamble responsibly; thus, we implement responsible gambling practices (like a self-exclusion program and restrictions on minors to gambling).
Remember that gambling can lead to money loss and addiction. By visiting our website, you confirm you are from a country or jurisdiction where gambling is legal and you are over 18.
